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Effective Date: 13th June 2023

Thank you for visiting The Neckline Affair (thenecklineaffair.com). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and make use of our website. By accessing or using our website, you agree to the terms outlined in this policy.

Who we are

Our website address is: https://thenecklineaffair.com.

Information We Collect:

a. Personal Information:

We may collect personal information, such as your name, email address, shipping address, and payment details, when you place an order on our website or sign up for our newsletter. This information is necessary to fulfil your order and provide you with a seamless shopping experience.

b. Usage Information:

We collect non-personal information, such as your IP address, browser type, operating system, and website usage patterns. This information helps us analyze and improve the performance of our website and customize your browsing experience.

c. Cookies:

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to recognize you and provide personalized features. You have the option to disable cookies in your browser settings, although it may affect the functionality of our website.

If you leave a review on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Use of Information:

a. Personalisation:

We may use the information collected to personalize your experience on our website, recommend products based on your preferences, and provide targeted advertisements.

b. Order Fulfilment:

We use your personal information to process and fulfill your orders, including shipping, payment processing, and customer support.

c. Communication:

We may use your contact information to send you transactional emails, order updates, promotional offers, and newsletters. You have the option to opt out of marketing communications at any time.

Information Sharing:

a. Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are obligated to protect your information and only use it for the specified purposes.

b. Legal Compliance:

We may disclose personal information if required by law, legal proceedings, or to protect our rights, safety, or the rights and safety of others.

Data Security:

We take reasonable measures to protect the security of your personal information. However, please note that no method of transmission or storage over the internet is completely secure. We cannot guarantee the absolute security of your data.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Updates to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the effective date will be indicated at the top of the policy.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@thenecklineaffair.com.
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